Contact us - But first please check the FAQs below
At jasmere, we aim to reply personally to every inquiry within two business days (quicker, if the question is time-sensitive). Please help our small team keep this commitment by first looking below at our FAQs. You may find your answer right here on this page... and hey, what can be better than immediate gratification?
If your question doesn't appear below, keep scrolling and you'll find our contact form. You can expect to hear from us soon!
Account information
Referrals
- I want to earn some jasmere dollars!
- I want to refer friends… can I do that without an account?
- I just referred some friends, when do I see my jasmere dollars (credits)?
- How do I spend (apply) my jasmere dollars?
Vouchers
- I just bought a voucher. Now what?
- When will I receive my voucher?
- My voucher doesn’t work… can you help?
- I can’t remember/find my voucher codes… can you help?
- Can vouchers be combined?
- You're offering stackable vouchers, but I'd rather get two "unstacked". How can I do that?
Merchants and orders
- Hey, I just ordered and it looks like you charged my credit card. I thought cards weren't charged until the end of the sale - so I am assured of the lowest price possible. Can you explain?
- Darn! I just missed a great feature. Can I still get "in"?
- Where can I find a list of your previous merchants?
- Can I recommend a favorite website?
- I didn't get a confirmation after placing my order on jasmere.com - how can I be sure the order went thru?
- I ordered a while ago... where is my package?
Other
- Do you accept PayPal?
- Quick order? Voucher? Feature? Bonus feature? What does it all mean...?
- I'm new here... any tips to help me get up to speed?
- Do you ship internationally?
- Hey, how can I turn my voucher into a classy, giftable, real-world present?
- Where did you get the name "jasmere"?
- I love you guys. You have changed my life. Can I buy you a pizza? (OK, that one’s not asked quite so frequently… but just in case)
Still have questions?
No worries. Please contact us using the form below…
